Start a return · Dalbani

2Which parts?

Untick anything you're keeping. Only the parts you send back are refunded.

3What happened?

Pick the closest reason

Something wrong with it · free return label

Arrived damagedBroken or cracked when you opened the box Doesn't workDefective, dead on arrival or stopped working We sent the wrong partDoesn't match what you ordered

Nothing wrong with the part · return shipping comes off your refund

I ordered the wrong partDoesn't fit your model Changed my mindUnused, in the original packaging Arrived too lateYou no longer need it

Tell us more

Add photos (optional) Photos of the part or the problem help us approve it faster.

4What would you like?

A refundTo the card you paid with, after the part arrives and is checked A replacementA new unit instead of a refund, shipped once yours arrives and is checked

We review every request and email you the RMA number and a prepaid return label once it's approved.

Start a return14 days from delivery. Pick the parts, tell us why, and we email a prepaid label once it's approved.

1Find your order

2Which parts?

3What happened?

4What would you like?